Demonstration environment — all figures are simulated. No live feeds (CCTV analytics, AODB, AMP) are connected yet.

KKIA · AOCC

Airport Command Center

Executive overview of KKIA terminal operations

Simulated dataEnvironment: DemoSnapshot · 14:20 AST

Export

Passengers today

82,560

+3.2% vs forecast

In terminals now

11,800

66% Occupancy

Avg. wait (passenger-weighted)

8.7 min

-10.3% vs last week

Avg. processing time

1.4 min

-6.7% vs last week

Touchpoint throughput / hr

19,430

+5.3% vs last week

Pax / counter / hr

14:00–15:00

Queues within SLA

98%

84 Touchpoint

Passenger flow — all terminals

Hourly processed passengers, actual vs AI forecast

ActualAI forecastConfidence band

Terminal status

T2
Under refurbishment

Touchpoint queues

Live queue length, waiting time and status per touchpoint

Touchpoint	Terminal	Queue	Wait	Processing	Pax / counter / hr	Open	Status
Check-in	T4	186	24 min	2.9 min	41	14/20	Critical
I-validate gates	T5	55	11 min	1.4 min	30	3/5	Critical
Security screening	T4	142	14 min	1.1 min	100	6/8	High
I-validate gates	T4	44	9 min	1.4 min	30	2/4	High
Terminal entry	T5	41	9 min	—	24	5/7	High
Food & Beverage	T1	28	13 min	2 min	54	4/6	High
Transfer customs	T4	22	13 min	0.8 min	42	2/4	High
Bus gates	T5	19	13 min	2 min	36	5/7	High
Departure passport	T1	98	12 min	1.4 min	47	10/14	Warning
Commercial area	T1	21	12 min	—	51	3/5	Warning
Transfer passport	T3	18	12 min	1.1 min	45	2/4	Warning
Transfer security	T4	15	12 min	2.3 min	39	5/7	Warning
Customs	T5	12	12 min	1.7 min	33	4/6	Warning
Transit security	T5	39	12 min	1.4 min	31	3/5	Warning
Baggage reclaim	T4	—	19 min	—	66	5/6	Warning
Transfer customs	T3	11	11 min	0.8 min	42	5/7	Warning
Bus gates	T4	8	11 min	2 min	36	4/6	Warning
Bank & Money Exchange	T5	32	11 min	1.1 min	28	2/4	Warning
I-validate gates	T3	33	7 min	1.4 min	30	5/7	Warning
Terminal entry	T4	30	7 min	—	24	4/6	Warning
Transfer passport	T1	57	10 min	1.1 min	45	5/7	Warning
Transfer security	T3	54	10 min	2.3 min	39	4/6	Warning
Customs	T4	51	10 min	1.7 min	33	3/5	Warning
Transit security	T4	28	10 min	1.4 min	31	2/4	Warning
Check-in staff area	T5	48	10 min	1.1 min	27	2/4	Warning
Arrival immigration	T1	121	13 min	1.7 min	38	12/16	Warning
Transfer counters	T3	25	13 min	1.4 min	48	3/5	Warning
Departure passport	T4	61	9 min	1.3 min	49	9/12	Warning
Transfer customs	T1	50	9 min	0.8 min	42	4/6	Warning
Bus gates	T3	47	9 min	2 min	36	3/5	Warning
Bank & Money Exchange	T4	21	9 min	1.1 min	28	5/7	Warning
Baggage reclaim	T1	—	14 min	—	76	5/7	Normal
Arrival immigration	T4	72	11 min	1.6 min	39	10/14	Normal
Transfer counters	T1	14	11 min	1.4 min	48	2/4	Normal
Security screening	T1	58	8 min	0.9 min	74	7/9	Normal
Boarding gates	T5	58	8 min	0.5 min	44	14/20	Normal
Transfer security	T1	43	8 min	2.3 min	39	3/5	Normal
Customs	T3	40	8 min	1.7 min	33	2/4	Normal
Transit security	T3	17	8 min	1.4 min	31	5/7	Normal
Check-in staff area	T4	37	8 min	1.1 min	27	5/7	Normal
Food & Beverage	T5	11	8 min	2 min	54	3/5	Normal
I-validate gates	T1	22	5 min	1.4 min	30	4/6	Normal
Terminal entry	T3	19	5 min	—	24	3/5	Normal
Car rental	T5	25	10 min	0.8 min	25	5/7	Normal
Boarding gates	T4	44	7 min	0.5 min	42	10/16	Normal
Bus gates	T1	36	7 min	2 min	36	2/4	Normal
Bank & Money Exchange	T3	10	7 min	1.1 min	28	4/6	Normal
Commercial area	T5	54	7 min	—	51	2/4	Normal
Check-in	T1	64	9 min	2.3 min	28	22/28	Normal
Arrival immigration	T5	66	9 min	1.5 min	39	13/16	Normal
Lost baggage counter	T5	18	9 min	2.3 min	57	4/6	Normal
Baggage reclaim	T3	—	11 min	—	70	4/5	Normal
Boarding gates	T1	36	6 min	0.4 min	46	9/14	Normal
Security screening	T5	54	6 min	0.8 min	77	9/12	Normal
Customs	T1	29	6 min	1.7 min	33	5/7	Normal
Transit security	T1	56	6 min	1.4 min	31	4/6	Normal
Check-in staff area	T3	26	6 min	1.1 min	27	4/6	Normal
Food & Beverage	T4	50	6 min	2 min	54	2/4	Normal
Car rental	T4	14	8 min	0.8 min	25	4/6	Normal
Lost baggage counter	T4	57	7 min	2.3 min	57	3/5	Normal
Security screening	T3	33	5 min	0.8 min	72	6/8	Normal
Boarding gates	T3	30	5 min	0.4 min	44	8/12	Normal
Departure passport	T5	35	5 min	1.1 min	47	12/16	Normal
Bank & Money Exchange	T1	49	5 min	1.1 min	28	3/5	Normal
Commercial area	T4	43	5 min	—	51	5/7	Normal
Transfer passport	T5	40	5 min	1.1 min	45	4/6	Normal
Baggage reclaim	T5	—	8 min	—	78	6/8	Normal
Arrival immigration	T3	40	6 min	1.5 min	38	8/10	Normal
Check-in	T5	52	6 min	2 min	32	24/30	Normal
Terminal entry	T1	8	3 min	—	24	2/4	Normal
Car rental	T3	53	6 min	0.8 min	25	3/5	Normal
Transfer counters	T5	47	6 min	1.4 min	48	5/7	Normal
Departure passport	T3	28	4 min	1.2 min	45	8/10	Normal
Check-in staff area	T1	15	4 min	1.1 min	27	3/5	Normal
Food & Beverage	T3	39	4 min	2 min	54	5/7	Normal
Transfer customs	T5	33	4 min	0.8 min	42	3/5	Normal
Check-in	T3	47	5 min	2.1 min	33	16/18	Normal
Lost baggage counter	T3	46	5 min	2.3 min	57	2/4	Normal
Car rental	T1	42	4 min	0.8 min	25	2/4	Normal
Commercial area	T3	32	3 min	—	51	4/6	Normal
Transfer passport	T4	29	3 min	1.1 min	45	3/5	Normal
Transfer counters	T4	36	4 min	1.4 min	48	4/6	Normal
Transfer security	T5	26	3 min	2.3 min	39	2/4	Normal
Lost baggage counter	T1	35	3 min	2.3 min	57	5/7	Normal

Density heat map

Passenger density by monitored zone

NormalWarningHighCritical

Historical performance

Today vs same weekday last week

TodayLast week

Performance by area

Waiting, processing and counter throughput

Active resources over time

Open counters, lanes, booths, belts and gates

ActivePlanned allocationLast week

Cameras & sensors

Device health across monitored areas

596

Online

Degraded

Offline

600 devices

Active alerts

A-2041 · 14:17 · Critical
A-2040 · 14:00 · High
A-2039 · 14:11 · High
A-2036 · 14:04 · High
A-2034 · 13:43 · High
A-2031 · 13:52 · Warning
A-2028 · 12:17 · Warning

AI recommendations

Proactive actions with confidence levels

Open 4 additional check-in counters at T4 before 15:00 — forecast peak of 2,140 pax/hr
Confidence
91%
Redeploy 2 screening officers from T5 to T4 security for 90 min
Confidence
84%
Divert drop-off traffic to T1 lower roadway; congestion expected 15:30–16:15
Confidence
76%

Operational resources

Check-in76 / 96
Security screening28 / 37
Passport / Immigration82 / 108
Ask Me11 / 14

Landside snapshot

3,420

Roadway volume · veh/hr

77%

Curbside occupancy

Overstays

IntegrationsCCTV / Video Analytics · Not connectedAODB · Not connectedAMP · Not connectedParking & LPR · Not connected