Demonstration environment — all figures are simulated. No live feeds (CCTV analytics, AODB, AMP) are connected yet.

Live Queue Management

Queue conditions and operational resources across KKIA

Simulated dataEnvironment: DemoCommand Center

TerminalAreaCongestion statusObservation time

Demo SLA targets · not approved RAC thresholdsLast updated · 14:20 AST

Active queues

Passengers waiting

3,285

Avg. wait (passenger-weighted)

8.7 min

Avg. processing time

1.4 min

Touchpoint throughput / hr

19,430

Open / total resources

457 / 659

SLA compliance

98%

Critical queues

84 queues

Queue monitoring

REQ 048 demonstration coverage · physical locations and applicability await RAC confirmation

Sort by

Area / touchpoint	Queue	Wait	Processing	Pax / hr	Open / total resources	SLA	Status	Last updated
T4-checkin	186	24 min	2.9	580	14 / 20	20 min	Critical	14:20 AST
T4-baggage	0	19 min	—	330	5 / 6	25 min	Warning	14:20 AST
T1-baggage	0	14 min	—	380	5 / 7	25 min	Normal	14:20 AST
T4-security	142	14 min	1.1	600	6 / 8	15 min	High	14:20 AST
T1-immigration	121	13 min	1.7	450	12 / 16	20 min	Warning	14:20 AST
T1-food	28	13 min	2	216	4 / 6	15 min	High	14:20 AST
T3-transfercounters	25	13 min	1.4	144	3 / 5	20 min	Warning	14:20 AST
T4-transfercustoms	22	13 min	0.8	84	2 / 4	15 min	High	14:20 AST
T5-busgates	19	13 min	2	180	5 / 7	15 min	High	14:20 AST
T1-passport	98	12 min	1.4	470	10 / 14	15 min	Warning	14:20 AST
T1-commercial	21	12 min	—	153	3 / 5	15 min	Warning	14:20 AST
T3-transferpassport	18	12 min	1.1	90	2 / 4	15 min	Warning	14:20 AST
T4-transfersecurity	15	12 min	2.3	195	5 / 7	15 min	Warning	14:20 AST
T5-customs	12	12 min	1.7	132	4 / 6	15 min	Warning	14:20 AST
T5-transitsecurity	39	12 min	1.4	93	3 / 5	15 min	Warning	14:20 AST
T3-baggage	0	11 min	—	280	4 / 5	25 min	Normal	14:20 AST
T4-immigration	72	11 min	1.6	390	10 / 14	20 min	Normal	14:20 AST
T1-transfercounters	14	11 min	1.4	96	2 / 4	20 min	Normal	14:20 AST
T3-transfercustoms	11	11 min	0.8	210	5 / 7	15 min	Warning	14:20 AST
T4-busgates	8	11 min	2	144	4 / 6	15 min	Warning	14:20 AST
T5-ivalidate	55	11 min	1.4	90	3 / 5	10 min	Critical	14:20 AST
T5-bank	32	11 min	1.1	56	2 / 4	15 min	Warning	14:20 AST
T1-transferpassport	57	10 min	1.1	225	5 / 7	15 min	Warning	14:20 AST
T3-transfersecurity	54	10 min	2.3	156	4 / 6	15 min	Warning	14:20 AST
T4-customs	51	10 min	1.7	99	3 / 5	15 min	Warning	14:20 AST
T4-transitsecurity	28	10 min	1.4	62	2 / 4	15 min	Warning	14:20 AST
T5-staffcheckin	48	10 min	1.1	54	2 / 4	15 min	Warning	14:20 AST
T5-carrental	25	10 min	0.8	125	5 / 7	20 min	Normal	14:20 AST
T1-checkin	64	9 min	2.3	610	22 / 28	20 min	Normal	14:20 AST
T4-passport	61	9 min	1.3	440	9 / 12	15 min	Warning	14:20 AST
T5-immigration	66	9 min	1.5	510	13 / 16	20 min	Normal	14:20 AST
T1-transfercustoms	50	9 min	0.8	168	4 / 6	15 min	Warning	14:20 AST
T3-busgates	47	9 min	2	108	3 / 5	15 min	Warning	14:20 AST
T4-ivalidate	44	9 min	1.4	60	2 / 4	10 min	High	14:20 AST
T4-bank	21	9 min	1.1	140	5 / 7	15 min	Warning	14:20 AST
T5-entry	41	9 min	—	120	5 / 7	10 min	High	14:20 AST
T5-lostbaggage	18	9 min	2.3	228	4 / 6	20 min	Normal	14:20 AST
T1-security	58	8 min	0.9	520	7 / 9	15 min	Normal	14:20 AST
T5-baggage	0	8 min	—	470	6 / 8	25 min	Normal	14:20 AST
T5-gates	58	8 min	0.5	620	14 / 20	15 min	Normal	14:20 AST
T1-transfersecurity	43	8 min	2.3	117	3 / 5	15 min	Normal	14:20 AST
T3-customs	40	8 min	1.7	66	2 / 4	15 min	Normal	14:20 AST
T3-transitsecurity	17	8 min	1.4	155	5 / 7	15 min	Normal	14:20 AST
T4-staffcheckin	37	8 min	1.1	135	5 / 7	15 min	Normal	14:20 AST
T4-carrental	14	8 min	0.8	100	4 / 6	20 min	Normal	14:20 AST
T5-food	11	8 min	2	162	3 / 5	15 min	Normal	14:20 AST
T4-gates	44	7 min	0.5	420	10 / 16	15 min	Normal	14:20 AST
T1-busgates	36	7 min	2	72	2 / 4	15 min	Normal	14:20 AST
T3-ivalidate	33	7 min	1.4	150	5 / 7	10 min	Warning	14:20 AST
T3-bank	10	7 min	1.1	112	4 / 6	15 min	Normal	14:20 AST
T4-entry	30	7 min	—	96	4 / 6	10 min	Warning	14:20 AST
T4-lostbaggage	57	7 min	2.3	171	3 / 5	20 min	Normal	14:20 AST
T5-commercial	54	7 min	—	102	2 / 4	15 min	Normal	14:20 AST
T1-gates	36	6 min	0.4	410	9 / 14	15 min	Normal	14:20 AST
T3-immigration	40	6 min	1.5	300	8 / 10	20 min	Normal	14:20 AST
T5-checkin	52	6 min	2	760	24 / 30	20 min	Normal	14:20 AST
T5-security	54	6 min	0.8	690	9 / 12	15 min	Normal	14:20 AST
T1-customs	29	6 min	1.7	165	5 / 7	15 min	Normal	14:20 AST
T1-transitsecurity	56	6 min	1.4	124	4 / 6	15 min	Normal	14:20 AST
T3-staffcheckin	26	6 min	1.1	108	4 / 6	15 min	Normal	14:20 AST
T3-carrental	53	6 min	0.8	75	3 / 5	20 min	Normal	14:20 AST
T4-food	50	6 min	2	108	2 / 4	15 min	Normal	14:20 AST
T5-transfercounters	47	6 min	1.4	240	5 / 7	20 min	Normal	14:20 AST
T3-checkin	47	5 min	2.1	520	16 / 18	20 min	Normal	14:20 AST
T3-security	33	5 min	0.8	430	6 / 8	15 min	Normal	14:20 AST
T3-gates	30	5 min	0.4	350	8 / 12	15 min	Normal	14:20 AST
T5-passport	35	5 min	1.1	560	12 / 16	15 min	Normal	14:20 AST
T1-ivalidate	22	5 min	1.4	120	4 / 6	10 min	Normal	14:20 AST
T1-bank	49	5 min	1.1	84	3 / 5	15 min	Normal	14:20 AST
T3-entry	19	5 min	—	72	3 / 5	10 min	Normal	14:20 AST
T3-lostbaggage	46	5 min	2.3	114	2 / 4	20 min	Normal	14:20 AST
T4-commercial	43	5 min	—	255	5 / 7	15 min	Normal	14:20 AST
T5-transferpassport	40	5 min	1.1	180	4 / 6	15 min	Normal	14:20 AST
T3-passport	28	4 min	1.2	360	8 / 10	15 min	Normal	14:20 AST
T1-staffcheckin	15	4 min	1.1	81	3 / 5	15 min	Normal	14:20 AST
T1-carrental	42	4 min	0.8	50	2 / 4	20 min	Normal	14:20 AST
T3-food	39	4 min	2	270	5 / 7	15 min	Normal	14:20 AST
T4-transfercounters	36	4 min	1.4	192	4 / 6	20 min	Normal	14:20 AST
T5-transfercustoms	33	4 min	0.8	126	3 / 5	15 min	Normal	14:20 AST
T1-entry	8	3 min	—	48	2 / 4	10 min	Normal	14:20 AST
T1-lostbaggage	35	3 min	2.3	285	5 / 7	20 min	Normal	14:20 AST
T3-commercial	32	3 min	—	204	4 / 6	15 min	Normal	14:20 AST
T4-transferpassport	29	3 min	1.1	135	3 / 5	15 min	Normal	14:20 AST
T5-transfersecurity	26	3 min	2.3	78	2 / 4	15 min	Normal	14:20 AST

Queue conditions reflect observation time; devices, alerts and flights reflect the current snapshot